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Caltech Faculty Housing is responsible for maintaining Faculty Housing residences.  Reports of needed repairs for your unit can be submitted online via AiM customer portal or by emailing the Faculty Housing office. 

Maintenance Requests: If you have a Caltech UID, please log onto Access.Caltech and enter a maintenance request under Self-Service -- AiM Customer Portal -- Housing -- Maintenance. Please be as descriptive as you can in explaining the problem.

If you do not have a Caltech UID, please email with your maintenance issue.

Hours of Operation:
8:00 a.m. - 5:00 p.m.
Monday-Friday (except holidays)

For After Hours Maintenance Emergencies call:
(626) 395-4717 (press 9 at the prompt for after-hours service)

All Other Emergencies:
(626) 395-5000